Workflow management : models, methods, and systems - Aalst, Wil van der, 1966-; Hee, Kees Max van, 1946- (Cambridge, Massachusetts : MIT Press, 2002)
Organizing Workflows. -- Modeling Workflows. -- Management of Workflows. -- Analyzing Workflows. -- Functions and Architecture of Workflows systems. -- Roadmap for Workflows system development. -- Sagitta 2000 case study
Keywords: SISTEMAS DE INFORMACION EN ADMINISTRACION; ADMINISTRACION DE LA PRODUCCION