Kaplan, R. S., & Norton, D. P. (2001). The strategy-focused organization: :how balanced scorecard companies thrive in the new business environment. Boston, Massachusetts.: Harvard Business School Press.
Citación estilo ChicagoKaplan, Robert S., y David P. Norton. The Strategy-focused Organization: :how Balanced Scorecard Companies Thrive in the New Business Environment. Boston, Massachusetts.: Harvard Business School Press, 2001.
Cita MLAKaplan, Robert S., y David P. Norton. The Strategy-focused Organization: :how Balanced Scorecard Companies Thrive in the New Business Environment. Boston, Massachusetts.: Harvard Business School Press, 2001.
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