Cita APA

Cross, K. F. (2004). Quick hits: 10 key surgical strike actions to Improve business process performance. New York: AMACOM.

Citación estilo Chicago

Cross, Kelvin F. Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance. New York: AMACOM, 2004.

Cita MLA

Cross, Kelvin F. Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance. New York: AMACOM, 2004.