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01872nam a2200361 i 4500 |
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PA-PaUSB |
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20151229145403.0 |
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041111s2001 sp |||||| | 00| ||spa d |
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|a 84-9732-010-7
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|a 099262
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Panamá
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| 082 |
0 |
4 |
|a 658.812
|b F75
|
| 100 |
1 |
|
|a Ford, Robert C.
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| 245 |
1 |
0 |
|a Atención al cliente en los servicios de ocio /
|c Robert C. Ford, Cherrill P. Heaton ; traducido por María Mar Sánchez.
|
| 260 |
|
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|a Madrid :
|b Paraninfo : Thomson Learnig,
|c c2001.
|
| 300 |
|
|
|a xxxi, 537 p. :
|b il. ;
|c 24 cm.
|
| 650 |
0 |
4 |
|a SERVICIO AL CLIENTE
|
| 650 |
0 |
4 |
|a CALIDAD TOTAL
|
| 650 |
0 |
4 |
|a ADMINISTRACION DE EMPRESAS
|
| 650 |
0 |
4 |
|a ADMINISTRACION HOTELERA
|
| 700 |
1 |
|
|a Heaton, Cherrill P.,
|
| 700 |
I |
I |
|a Sánchez, María Mar,
|e tr.
|
| 900 |
|
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|a BISB /
|b Sección de Colección General
|j 1850
|t e.1
|
| 900 |
|
|
|a SIBIUP /
|b Biblioteca de Humanidades
|j 1743
|t e.2
|
| 900 |
|
|
|a SIBIUP /
|b Biblioteca de Humanidades
|j 1744
|t e.3
|
| 900 |
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|a SIBIUP /
|b Biblioteca de Humanidades
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