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1
Food and beverage management /
Published 2012
Book
2
ITIL Service Strategy /
Published 2011
Book
3
Diseño y organización unidad de mercadeo JASEC /
Thesis Book
4
Análisis para la implementación de ITIL, en su fase de administración de la configuración, para la Corporación PIPASA /
by Umanzor Arguedas, Juan Carlos
Published 2007
Thesis Book
5
Service management : operations, strategy, information technology /
by Fitzsimmons, James A.
Published 2014
Book
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