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00654nam a2200169 a 4500 |
| 001 |
UNA01000269289 |
| 005 |
20130925103049.0 |
| 008 |
130918t2005 cau r 000 0 eng d |
| 020 |
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|a 9781932828047
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| 040 |
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|a Sistema de Bibliotecas de la Universidad Nacional de Costa Rica
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| 082 |
0 |
4 |
|a 658.4038
|b M182p
|2 21
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| 100 |
1 |
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|a Madison, Dan
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| 245 |
1 |
0 |
|a Process mapping, process improvement, and process management :
|b a practical guide for enhancing work and information flow /
|c Dan Madison.
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| 260 |
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|a Chico, California :
|b Paton,
|c c2005.
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| 300 |
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|a x, 313 páginas :
|b ilustraciones ;
|c 23 cm.
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| 650 |
0 |
4 |
|a FLUJO DE INFORMACIÓN
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| 650 |
0 |
4 |
|a DIAGRAMAS DE OPERACIONES
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