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00762nam a2200241 a 4500 |
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UNA01000307250 |
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20190614150012.0 |
| 008 |
190605t19921989sp r 000 0 spa d |
| 020 |
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|a 9788479780333
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| 040 |
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|a Sistema de Bibliotecas de la Universidad Nacional de Costa Rica
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| 040 |
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|a SIDUNA
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| 082 |
0 |
4 |
|a 658.812
|b B877g
|2 22
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| 100 |
1 |
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|a Brown, Andrew,
|e autor
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| 245 |
1 |
0 |
|a Gestión de la atención al cliente /
|c Andrew Brown.
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| 260 |
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|a España :
|b Diaz de Santos,
|c 1992.
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| 300 |
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|a x, 133 páginas.
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| 336 |
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|a texto
|2 rdacontent
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| 337 |
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|a sin mediación
|2 rdamedia
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| 338 |
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|a volumen
|2 rdacarrier
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| 500 |
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|a Customer care management
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| 650 |
0 |
4 |
|a CONSUMIDORES
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| 650 |
0 |
4 |
|a SERVICIO AL CLIENTE
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| 650 |
0 |
4 |
|a ADMINISTRACIÓN DE EMPRESAS
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