The evaluation of library services : a concise review of the existing literature /
Autor principal: | Lancaster, F.W. |
---|---|
Formato: | Artículo |
Lenguaje: | Spanish |
Materias: |
Ejemplares similares
-
Customer service performance of a public university library in Bangladesh /
por: Hossain, Muhammad Jaber, et al. -
Evaluating users' experience of service performace using SERVPERF sacle : a case of study of some private university libraries in Bangladesh /
por: Hossain, Muhammad Jaber, et al. -
An evaluation of the benefits and value of libraries /
por: Nyström, Viveca
Publicado: (2012) -
The culture of evaluation in library and information services /
por: Crawford, John, et al.
Publicado: (2006) -
Application of Kano Model in evaluating indoor environment qualities of university libraries /
por: Datta, Ashes