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Time is money : Impacts of usability at a call center.

Time is money : Impacts of usability at a call center.

Bibliographic Details
Main Author: Bond, Chris
Format: Article
Language:Spanish
Subjects:
Análisis de tareas
Análisis de costos
Ahorros
Servicio al cliente
Artículos de revista

Sistema de Bibliotecas del Tecnológico de Costa Rica

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