Designing and executing memorable service experiences : Lights, camera, experiment, integrate, action.

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Designing and executing memorable service experiences : Lights, camera, experiment, integrate, action.

Detalles Bibliográficos
Autor principal:	Stuart, F. Ian
Formato:	Artículo
Lenguaje:	Spanish
Materias:	Administración de servicios Experiencia Estudio de casos Artículos de revista

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