Table of Contents:
  • Systems Concepts
  • Case: The Flight Department
  • Models for the Structuring of Processes
  • Conceptual Model for the Analysis of Industrial Systems
  • Behaviour of a Function: The Process
  • The Case of the Ship Engine Factory
  • Policy and Performance
  • Model for the Innovation Process
  • The Design Process with the Conceptual Models
  • Case: The Automated Container Terminal.