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| LEADER |
00955nam a2200301 u 4500 |
| 001 |
000126106 |
| 005 |
20071031133413.0 |
| 008 |
060606s2001 sp ||||| spa |
| 020 |
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|a 8480886269
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| 035 |
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|a 8541563
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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| 041 |
0 |
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|a spa
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| 082 |
0 |
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|a 658.562
|b S477i
|2 21
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| 100 |
1 |
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|a Senlle, Andrés
|e Autor/a
|4 aut
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| 245 |
1 |
0 |
|a ISO 9000-2000 calidad en los servicios /
|c Andrés Senlle, Eduardo Martínez, Nicolás Martínez
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| 260 |
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|a Barcelona :
|b Gestión 2000,
|c c2001.
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| 300 |
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|a 180 páginas
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| 650 |
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|a CALIDAD TOTAL
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| 650 |
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|a CONTROL DE CALIDAD
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| 650 |
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|a ISO
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| 650 |
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|a ADMINISTRACION
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| 700 |
1 |
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|a Martínez, Eduardo
|e Autor/a
|4 aut
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| 700 |
1 |
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|a Martínez, Nicolás
|e Autor/a
|4 aut
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| 900 |
|
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|a 2007
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| 912 |
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|a 31-OCT-2007 - MORERA VASQUEZ, ROSIBETH
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| 917 |
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|a 06-JUN-2006 - VARGAS RODRIGUEZ, DAMARIS
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| 949 |
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|a IG -ASV
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| 916 |
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|a Centro Catalográfico
|