Quality without tears : the art of hassle-free management /

Bibliographic Details
Main Author:	Crosby, Philip Bayard 1926-2001 (Author, Autor/a)
Format:	Book
Language:	English
Published:	New York : McGraw-Hill, c1984.
Subjects:	CONTROL DE CALIDAD CALIDAD TOTAL EN ADMINISTRACION

Description
Physical Description:	xiii, 205 páginas
ISBN:	007014530X

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