Olin, C. (1988). TQC/service: The costumer, the process, the data. Chicago, III.: Encyclopaedia Britannica Educational.
Chicago Style CitationOlin, Chuck. TQC/service: The Costumer, the Process, the Data. Chicago, III.: Encyclopaedia Britannica Educational, 1988.
MLA CitationOlin, Chuck. TQC/service: The Costumer, the Process, the Data. Chicago, III.: Encyclopaedia Britannica Educational, 1988.
Warning: These citations may not always be 100% accurate.