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00805nam a2200229 a 4500 |
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230313s2019 nyua gr ||||||eng d |
| 020 |
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|a 9780814439395
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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| 082 |
0 |
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|a 658.812
|b R729L
|2 23
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| 100 |
1 |
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|a Rogers, Sandy
|e Autor/a
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| 245 |
1 |
0 |
|a Leading loyalty :
|b cracking the code to customer devotion /
|c Sandy Rogers, Leena Rinne, Shawn Moon.
|
| 260 |
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|a New York :
|b Harper Collins Leadership,
|c c2019.
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| 300 |
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|a xii, 206 páginas :
|b ilustraciones en blanco y negro.
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| 650 |
0 |
7 |
|a LEALTAD DEL CONSUMIDOR
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| 650 |
0 |
7 |
|a SERVICIO AL CLIENTE
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| 700 |
1 |
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|a Rinne, Leena
|e Autor/a
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| 700 |
1 |
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|a Moon, Shawn Daniel
|d 1967-
|e Autor/a
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| 900 |
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|a 2023-O
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| 916 |
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|a Centro Catalográfico
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| 949 |
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|a MELS -KAF
|