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| LEADER |
00846cam a2200217a 44500 |
| 008 |
100809c1995 mx g 000|0 spa |
| 020 |
|
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|a 96804926
|
| 040 |
|
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|a Sistema Bibliotecario Universidad de El Salvador
|b spa
|
| 082 |
|
|
|a 658.812
|b C658c
|2 21
|
| 100 |
|
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|a Colunga Dávila, Carlos.
|
| 245 |
|
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|a La calidad en el servicio /
|c Carlos Colunga Dávila.
|
| 260 |
|
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|a México, D. F. :
|b Panorama Editorial,
|c 1995.
|
| 300 |
|
|
|a 122 p. ;
|c 22 cm.
|
| 650 |
|
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|a Servicio al Cliente
|2 LEMB
|
| 650 |
|
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|a Mercadeo de Servicios
|2 LEMB
|
| 650 |
|
|
|a Calidad total
|2 LEMB
|
| 991 |
|
|
|a bc_lorena
|
| 992 |
|
|
|a 09/08/2010
|
| 942 |
|
|
|c BK
|
| 999 |
|
|
|c 77744
|d 77744
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 658_812000000000000_C658C
|7 0
|8 CG
|9 141191
|a 10
|b 10
|c CG
|d 2012-08-15
|e Librería Universitaria
|g 13.58
|i 59033
|l 7
|m 2
|o 658.812 C658c
|p 10042230
|r 2019-06-11
|s 2019-06-07
|w 2017-09-07
|y BK
|x 30112009
|