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00869nam a2200229 a 4500 |
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050201s1994||||ck a |||||||||||||spa|| |
| 999 |
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|c 95733
|d 95733
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| 020 |
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|a 968-422-513-X
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| 040 |
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|a Sistema Bibliotecario Universidad de El Salvador
|b spa
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| 041 |
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|a spa
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| 082 |
|
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|a 658.812
|b S491 anexo
|
| 100 |
|
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|a Poppe, fred C.
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| 110 |
|
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|a McGraw-Hill
|
| 245 |
0 |
0 |
|a Servicio al cliente: 50 reglas para mantener contentos a los clientes
|c Poppe, fred C.
|
| 260 |
|
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|a Bogotá :
|b McGraw-Hill,
|c 1994
|
| 300 |
|
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|a 72 p. ;
|b Ilus
|
| 336 |
|
|
|2 rdacontent
|a texto
|b txt
|
| 337 |
|
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|2 rdamedia
|a no mediado
|b n
|
| 338 |
|
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|2 rdacarrier
|a volumen
|b nc
|
| 650 |
|
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|a SERVICIO AL CLIENTE
|
| 942 |
|
|
|c BK
|2 ddc
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 658_812000000000000_S491_ANEXO
|7 0
|8 R
|9 173308
|a 18
|b 18
|c R
|d 2012-08-15
|i 18000284
|l 1
|o 658.812 S491 anexo
|p 18000284
|r 2015-04-28
|s 2013-05-16
|t 1
|w 2012-08-15
|y R
|x 20021007
|