Are you being served? : new tools for measuring service delivery
Other Authors: | , , |
---|---|
Format: | Book |
Language: | English |
Published: |
Washington, DC :
The World Bank,
©2008
|
Subjects: | |
Online Access: | http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2008/02/15/000333038_20080215064605/Rendered/PDF/424820PUB0ISBN1LIC0disclosed0Feb131.pdf |
Physical Description: | xxv, 423 páginas : ilustraciones ; 23 cm |
---|---|
Bibliography: | Cada parte incluye referencias bibliográficas e índice. |
ISBN: | 9780821371855 9780821371862 (e) |