Coping with difficult people
| Autor principal: | |
|---|---|
| Formato: | Libro |
| Lenguaje: | English |
| Publicado: |
Garden City, N.Y. :
Anchor Press/Doubleday,
©1981
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| Edición: | Primera edición |
| Materias: |
Tabla de Contenidos:
- A Hostile-Aggressive Trio: Sherman Tanks, Snipers, and Exploders.
- "And Another Thing..."_The compleat Complainer.
- Clamming Up: The Silent and Unresponsive Person.
- Super-Agreeables and Other Wonderfully Nice People.
- Wet Blanket Power: The Negativist at Work.
- Bulldozers and Balloons: The Know-It-All Experts.
- Indecisive Stallers.
- Toward Effective Coping: The Basic Steps.
- Thinking in Coping with Others.
- Applying the Methodos: Getting a Fix on that Difficult Person; Coping with Your Boss and with Your Own Defensive Behavior