Major account sales strategy

Detalles Bibliográficos
Autor principal: Rackham, Neil (autor)
Formato: Libro
Lenguaje:English
Publicado: New York : McGraw-Hill, Inc., ©1989
Materias:
Acceso en línea:Table of contents
Contributor biographical information
Publisher description
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100 1 |9 198446  |a Rackham, Neil  |e autor 
245 1 0 |a Major account sales strategy  |c / Neil Rackham. 
264 4 |a New York :  |b McGraw-Hill, Inc.,  |c ©1989 
300 |a xv, 218 páginas :  |b ilustraciones ;  |c 23 cm. 
336 |a texto  |b txt  |2 rdacontent 
337 |a sin mediación  |b n  |2 rdamedia 
338 |a volumen  |b nc  |2 rdacarrier 
504 |a Incluye índice. 
505 2 |a How Customers Make Decisions -- The Research Base -- The Customer Decision Process -- Why the Stages Matter -- Account Strategy in the Recognition of Needs Phase -- Account Strategy in the Evaluation of Options Phase -- Account Strategy in the Resolution of Concerns Phase -- Account Strategy in the Implementation Phase -- A Summary and a Look Forward -- Account Entry Strategy: Getting to Where It Counts -- The Purchasing Channel -- Where's the Decision Maker? -- Entry Strategy -- The Three Focus Points of an Entry Strategy -- The Focus of Receptivity -- The Dangers of Receptivity -- Moving from Receptivity to Dissatisfaction -- The Acapulco Product Launch -- Identifying the Focus of Dissatisfaction -- Influencing the Focus of Dissatisfaction -- Moving to the Focus of Power -- Selling at the Focus of Power -- When the Focus of Power Changes -- Developing Entry Strategies -- How to Make Your Customers Need You: Strategies for the Recognition of Needs Phase -- Objectives for the Recognition of Needs Phase -- Uncovering Dissatisfaction -- Setting Your Objectives -- Planning Your questions -- Asking Situation Questions -- Asking Problem Questions -- How Problems Are Developed -- Selling to the Focus of Dissatisfaction -- Gaining Access to the Decision Maker -- Selling Indirectly to Decision Makers -- Preparing Your Sponsor -- Need-payoff Questions -- The SPIN Questioning Strategy -- Influencing the Customer's Choice: Strategies for the Evaluation of Options Phase -- Recognizing the Evaluation of Options Phase. 
650 7 |a ADMINISTRACION DE VENTAS  |2 LEMB DIG.  |9 161778 
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650 7 |a ADMINISTRACION INDUSTRIAL  |2 LEMB DIG.   |9 157998 
856 4 1 |3 Table of contents  |u http://www.loc.gov/catdir/toc/mh021/88008038.html 
856 4 2 |3 Contributor biographical information  |u http://www.loc.gov/catdir/enhancements/fy0735/88008038-b.html 
856 4 2 |3 Publisher description  |u http://www.loc.gov/catdir/enhancements/fy1012/88008038-d.html 
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