Crisis Management : master the skills to prevent disasters
| Formato: | Libro |
|---|---|
| Lenguaje: | English |
| Publicado: |
Boston, Massachusetts :
Harvard Business School Press,
©2004
|
| Colección: | (Harvard Business Essentials)
|
| Materias: |
Tabla de Contenidos:
- Taking stock of potential perils : what could go wrong?.
- Avoiding the avoidable : an ounce of prevention.
- Contingency planning : preparing today for tomorrow's problems.
- Crisis recognition : where there's smoke there's fire.
- Containment : preventing a bad situation from becoming worse.
- Crisis resolution : the road to recovery.
- Mastering the media : make it your story.
- Learning from your experience : gather lessons where you find them.