Business benchmark : upper-intermediate : BEC vantage : student's book

Detalles Bibliográficos
Autor principal: Brook-Hart, Guy (autor)
Formato: Libro
Lenguaje:English
Publicado: Cambridge ; New York Cambridge University Press, 2006 printing, 2010
Edición:7th printing.
Materias:
Tabla de Contenidos:
  • Staff development and training.
  • Job descriptions and job satisfaction.
  • Letters of enquiry and applications.
  • Telephone skills.
  • Promotional activities and branding.
  • New product development.
  • A stand at a trade fair.
  • Establishing relationships and negotiating .
  • Going it alone.
  • Financing the tart-up.
  • Starting up in a new location.
  • Presenting your business idea.
  • Business hotels and sales conferences.
  • Business conferences.
  • Reports.
  • Business meetings.
  • New technologies and change.
  • Using the internet.
  • A staff survey.
  • Offshoring and outsourcing.
  • Customer loyalty.
  • Communication with customers.
  • Corresponding with customers.
  • A business seminar.