Empathy.
| Formato: | Libro |
|---|---|
| Lenguaje: | English |
| Publicado: |
Boston, Massachusetts :
Harvard Business Review Press,
©2017
|
| Colección: | HBR emotional intelligence series.
|
| Materias: |
Tabla de Contenidos:
- What is empathy? / Daniel Goleman.
- Why compassion is a better managerial / Emma Seppala.
- What great listeners actually do / Jack Zenger and Joseph Folkman.
- Empathy is key to a great meeting / Annie McKee .
- It´s harder to empathize with people of you´ve been in their shoes / Rachel Ruttan, Mary-Hunter Mc Donnell, Loran Nordgren.
- Becoming powerful makes you less empathetic / Lou Solomon.
- A process for empathetic product design / Jon Kolko.
- How facebook uses empathy to keep user data safe / Melissa Luu-Van.
- The limits of empathy / Adam Waytz.
- What the dalai lama taught Daniel Goleman about emotional intelligence / Daniel Goleman, Andrea Ovans.