The health care supervisor's handbook /

Detalles Bibliográficos
Autor principal: Metzger, Norman, 1924- (autor)
Formato: Libro
Lenguaje:English
Publicado: Rockville, Maryland ; London : Aspen Systems Corporation, 1982,
Edición:Second edition.
Materias:
Tabla de Contenidos:
  • The new breed of supervisor.
  • How to interview: first step to better placement.
  • How to avoid the high cost of turmower getting the new employee started.
  • The supervisorr´s role in performance evaluation.
  • How to communicate for change.
  • The supervisor´s role in the disciplinary process: progressive disciplining.
  • The supervisor´s role in grievance procedure.
  • How to act or react to a union organization drive: what you can do.
  • Supervisor´s role in training.
  • How to deal with the new breed of employees.
  • Supervisor´s new assistants and partners: quality control circles.
  • How to measure results of your supervisory efforts.