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|a Sistema de Bibliotecas de la Universidad de Panamá
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|a T - 659.299102 - W67
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|a Williams, Horzela
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|a Acciones de relaciones públicas y de calidad total para el instituto Panameño de Turismo
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|a Panamá
|b : Universidad
|c , 1997.
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|a vi, 159
|c ; 28cm.
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|a Gutiérrez, Iris
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