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03658nam a2200493 i 4500 |
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PA-PaUSB |
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20151229144708.0 |
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130901s1989 mx |||||| | 00| ||spa d |
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|a 968-422-513-X
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|a 002199
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|a Sistema de Bibliotecas de la Universidad de Panamá
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1 |
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|a spa
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082 |
0 |
4 |
|a 658.812
|b P816
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100 |
1 |
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|a Poppe, Fred C.
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245 |
1 |
0 |
|a 50 reglas para mantener contentos a sus clientes /
|c Fred C. Poppe ; traducción por Roberto A. Hass G.
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250 |
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|a 1a. ed.
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260 |
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|a México :
|b McGraw-Hill/Interamericana de México,
|c c1989.
|
300 |
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|a 72 p. :
|b il. ;
|c 21 cm.
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650 |
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7 |
|a SERVICIO AL CLIENTE
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650 |
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7 |
|a CALIDAD TOTAL
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700 |
1 |
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|a Hass G., Roberto A.,
|e tr.
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900 |
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|a BISB /
|b Sección de Colección General
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|t e.1
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900 |
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|a BISB /
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900 |
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|t e.4
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|a SIBIUP /
|b Centro Regional Universitario de Los Santos
|j 297267
|t e.12
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900 |
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|a SIBIUP /
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