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03658nam a2200493 i 4500 |
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PA-PaUSB |
| 005 |
20151229144708.0 |
| 007 |
ta |
| 008 |
130901s1989 mx |||||| | 00| ||spa d |
| 020 |
|
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|a 968-422-513-X
|
| 035 |
|
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|a 002199
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| 040 |
|
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|a Sistema de Bibliotecas de la Universidad de Panamá
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| 041 |
1 |
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|a spa
|
| 082 |
0 |
4 |
|a 658.812
|b P816
|
| 100 |
1 |
|
|a Poppe, Fred C.
|
| 245 |
1 |
0 |
|a 50 reglas para mantener contentos a sus clientes /
|c Fred C. Poppe ; traducción por Roberto A. Hass G.
|
| 250 |
|
|
|a 1a. ed.
|
| 260 |
|
|
|a México :
|b McGraw-Hill/Interamericana de México,
|c c1989.
|
| 300 |
|
|
|a 72 p. :
|b il. ;
|c 21 cm.
|
| 650 |
|
7 |
|a SERVICIO AL CLIENTE
|
| 650 |
|
7 |
|a CALIDAD TOTAL
|
| 700 |
1 |
|
|a Hass G., Roberto A.,
|e tr.
|
| 900 |
|
|
|a BISB /
|b Sección de Colección General
|j 297256
|t e.1
|
| 900 |
|
|
|a BISB /
|b Sección de Colección General
|j 297257
|t e.2
|
| 900 |
|
|
|a BISB /
|b Sección de Colección General
|j 297258
|t e.3
|
| 900 |
|
|
|a BISB /
|b Sección de Colección General
|j 297259
|t e.4
|
| 900 |
|
|
|a SIBIUP /
|b Centro Regional Universitario de Los Santos
|j 297267
|t e.12
|
| 900 |
|
|
|a SIBIUP /
|b Centro Regional Universitario de Los Santos
|j 297268
|t e.13
|
| 942 |
|
|
|c BK
|2 ddc
|
| 999 |
|
|
|c 62877
|d 62877
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
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|d 2014-01-22
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| 952 |
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| 952 |
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| 952 |
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| 952 |
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| 952 |
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|t e.13
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| 952 |
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|o 658.812 P816
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| 952 |
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|
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|6 658_812000000000000_P816
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|d 2015-02-24
|o 658.812 P816
|p 00115498
|r 2015-02-24
|t e.9
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|y BK
|
| 952 |
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|
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| 952 |
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| 952 |
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