Customer service performance of a public university library in Bangladesh /

by Hossain, Muhammad Jaber, Hossain, Muhammad Jaber, Munshi, M. Nasiruddin

Evaluating users' experience of service performace using SERVPERF sacle : a case of study of some private university libraries in Bangladesh /

by Hossain, Muhammad Jaber, Hossain, Muhammad Jaber, Islam, Md. Anwarul, Saadi, Mohammad Sheikh