Cómo medir la satisfacción del cliente /

Bibliographic Details
Main Author: Hill, Nigel
Other Authors: Brierley, John, MacDougall, Rob
Format: Book
Language:Spanish
Published: México, D.F. : Panorama , 2002
Edition:1a. ed.
Subjects:
Description
Item Description:Título original: How to measure customer satisfaction
Physical Description:171 p. : il., gráficos ; 22 cm.
ISBN:9683810462