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01274nam a2200289 a 4500 |
| 001 |
UNA01000315380 |
| 005 |
20230531113129.0 |
| 008 |
210121t2018 xxca r 000 0 eng d |
| 020 |
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|a 9781492039594
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| 040 |
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|a Sistema de Bibliotecas de la Universidad Nacional de Costa Rica
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| 082 |
0 |
4 |
|a 658
|b S854t
|2 22
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| 100 |
1 |
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|a Stickdorn, Marc,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
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| 245 |
1 |
0 |
|a This is service design methods, a companion to This is service design doing :
|b expanded service design thinking methods for real projects /
|c edited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider.
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| 250 |
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|a First edition
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| 260 |
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|a Sebastopol, CA :
|b O'Reilly,
|c c2018.
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| 300 |
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|a 233 páginas :
|b ilustraciones a color.
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| 336 |
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|a texto
|2 rdacontent
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| 337 |
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|a sin mediación
|2 rdamedia
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| 338 |
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|a volumen
|2 rdacarrier
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| 650 |
0 |
4 |
|a DISEÑO
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| 650 |
0 |
4 |
|a GESTIÓN
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| 650 |
0 |
4 |
|a MÉTODOS
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| 650 |
0 |
4 |
|a SERVICIO AL CLIENTE
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| 650 |
0 |
4 |
|a SECTOR SERVICIOS
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| 700 |
1 |
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|a Hormess, Markus Edgar,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
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| 700 |
1 |
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|a Lawrence, Adam,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
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| 700 |
1 |
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|a Schneider, Jakob,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
|