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01341nam a2200325 a 4500 |
| 001 |
UNA01000315605 |
| 005 |
20230531113040.0 |
| 008 |
210205t2018 xxca r 000 0 eng d |
| 020 |
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|a 9781491927182
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| 040 |
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|a Sistema de Bibliotecas de la Universidad Nacional de Costa Rica
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| 082 |
0 |
4 |
|a 658.8
|b S854t
|2 22
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| 100 |
1 |
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|a Stickdorn, Marc,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
|
| 245 |
1 |
0 |
|a This is service design doing, applying service design thinking in the real world :
|b a practitioners' handbook /
|c edited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider.
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| 250 |
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|a First edition
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| 260 |
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|a Sebastopol, CA :
|b O'Reilly,
|c c2018.
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| 300 |
|
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|a 541 páginas :
|b ilustraciones ;
|c 19 centímetros.
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| 336 |
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|a texto
|2 rdacontent
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| 337 |
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|a sin mediación
|2 rdamedia
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| 338 |
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|a volumen
|2 rdacarrier
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| 650 |
0 |
4 |
|a DISEÑO
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| 650 |
0 |
4 |
|a CLIENTES
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| 650 |
0 |
4 |
|a MÉTODOS
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| 650 |
0 |
4 |
|a SERVICIO AL CLIENTE
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| 650 |
0 |
4 |
|a EMPRENDEDURISMO
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| 650 |
0 |
4 |
|a ESTUDIOS DE CASOS
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| 650 |
0 |
4 |
|a NEGOCIOS
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| 655 |
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4 |
|a MANUALES
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| 700 |
1 |
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|a Lawrence, Adam,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
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| 700 |
1 |
|
|a Hormess, Markus Edgar,
|e autor,
|e editor,
|e compilador
|e diseñador de libros
|
| 700 |
1 |
|
|a Schneider, Jakob,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
|