|
|
|
|
| LEADER |
01351nam a2200325 a 4500 |
| 001 |
UNA01000315605 |
| 005 |
20230531113040.0 |
| 008 |
210205t2018 xxca r 000 0 eng d |
| 020 |
|
|
|a 9781491927182
|
| 040 |
|
|
|a Sistema de Bibliotecas de la Universidad Nacional de Costa Rica
|
| 082 |
0 |
4 |
|a 658.8
|b S854t
|2 22
|
| 100 |
1 |
|
|a Stickdorn, Marc,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
|
| 245 |
1 |
0 |
|a This is service design doing, applying service design thinking in the real world :
|b a practitioners' handbook /
|c edited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider.
|
| 250 |
|
|
|a First edition
|
| 260 |
|
|
|a Sebastopol, CA :
|b O'Reilly,
|c c2018.
|
| 300 |
|
|
|a 541 páginas :
|b ilustraciones ;
|c 19 centímetros.
|
| 336 |
|
|
|a texto
|2 rdacontent
|
| 337 |
|
|
|a sin mediación
|2 rdamedia
|
| 338 |
|
|
|a volumen
|2 rdacarrier
|
| 650 |
0 |
4 |
|a DISEÑO
|
| 650 |
0 |
4 |
|a CLIENTES
|
| 650 |
0 |
4 |
|a MÉTODOS
|
| 650 |
0 |
4 |
|a SERVICIO AL CLIENTE
|
| 650 |
0 |
4 |
|a EMPRENDEDURISMO
|
| 650 |
0 |
4 |
|a ESTUDIOS DE CASOS
|
| 650 |
0 |
4 |
|a NEGOCIOS
|
| 655 |
|
4 |
|a MANUALES
|
| 700 |
1 |
|
|a Lawrence, Adam,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
|
| 700 |
1 |
|
|a Hormess, Markus Edgar,
|e autor,
|e editor,
|e compilador
|e diseñador de libros
|
| 700 |
1 |
|
|a Schneider, Jakob,
|e autor,
|e editor,
|e compilador,
|e diseñador de libros
|