ITIL® service transition /
| Corporate Author: | |
|---|---|
| Other Authors: | , , , | 
| Format: | Book | 
| Language: | English | 
| Published: | 
      London :
        TSO (The Stationery Office),
    
      2011.
     | 
| Edition: | 2 edition | 
| Series: | ITIL. Best management practice
             | 
| Subjects: | 
                Table of Contents: 
            
                  - Apéndices, índice
 - Abreviaturas
 - Glosario