ITIL service design /

Bibliographic Details
Corporate Authors:	AXELOS Limited, Cabinet Office, The Stationery Office (TSO) (Editor)
Other Authors:	Hunnebeck, Lou, Rudd, Colin, Lacy, Shirley, Hanna, Ashley
Format:	Book
Language:	English
Published:	London : The Stationery Office (TSO), 2011.
Edition:	Second edition
Subjects:	Tecnología de la información Industria informática Máquinas eléctricas de oficina Gestión de calidad Organización Administración de empresas Servicio al cliente Libros

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