An intelligent customer complaint management system with application to the transport and logistics industry /

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An intelligent customer complaint management system with application to the transport and logistics industry /

Detalles Bibliográficos
Autor principal:	Faed, Alireza
Formato:	eBook
Lenguaje:	English
Publicado:	Cham, Alemania : Springer, 2013.
Edición:	1st edition
Materias:	Economía de la ingeniería Tecnología de la información Ingeniería económica Procesamiento de datos Quejas > Clientes Mercadeo Libros electrónicos

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