An intelligent customer complaint management system with application to the transport and logistics industry /
| Autor principal: | |
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| Formato: | eBook |
| Lenguaje: | English |
| Publicado: |
Cham, Alemania :
Springer,
2013.
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| Edición: | 1st edition |
| Materias: |
Tabla de Contenidos:
- Cada capítulo contiene referencias