Exploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings /

Detalles Bibliográficos
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Za, Stefano. (Editor ), Drăgoicea, Monica. (Editor ), Cavallari, Maurizio. (Editor )
Formato: eBook
Lenguaje:English
Publicado: Cham : Springer International Publishing : Imprint: Springer, 2017.
Edición:1st ed. 2017.
Colección:Lecture Notes in Business Information Processing, 279
Materias:
LEADER 04841nam a22004095i 4500
001 000281197
005 20210722105232.0
007 cr nn 008mamaa
008 170405s2017 gw | s |||| 0|eng d
020 |a 9783319569253 
024 7 |a 10.1007/978-3-319-56925-3  |2 doi 
040 |a Sistema de Bibliotecas del Tecnológico de Costa Rica 
245 1 0 |a Exploring Services Science :  |b 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings /  |c edited by Stefano Za, Monica Drăgoicea, Maurizio Cavallari. 
250 |a 1st ed. 2017. 
260 # # |a Cham :  |b Springer International Publishing :  |b Imprint: Springer,  |c 2017. 
300 |a XVII, 432 p. 104 illus. :  |b online resource. 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Lecture Notes in Business Information Processing,  |v 279 
505 0 |a Theoretical contributions: literature analysis and conceptual models -- Tracing the roots of the organizational benefits of IT services -- Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review -- FabLabs as Platforms for Digital Fabrication Services: a Literature Analysis -- IT-Support in Workplace Health Promotion: Mobile Apps on the Rise -- New ways to deal with Omni-channel services: Opening the door to synergies, or problems in the horizon -- Organizational Impact on Software Development of e-Services techniques -- Healthcare and the Co-creation of Value: Qualifying the service roles of informal caregivers -- Exploring Disparities in the Relationship between Corruption and Human Development using a Cluster Analysis -- Examining the impact of social networking sites on performance of service firms: evidence from Romania - Service systems analysis and design -- A Conceptual Modelling of the Key Components and Relations of Service Systems -- Social Media Marketing and Value Co-Creation: a Dynamic Performance Management Perspective -- Creative Industries and Big Data: a Business Model for Service Innovation -- More observations, more variables or more quality - Data acquisition strategies to enhance uncertainty analytics for industrial service contracting -- From Data Science to Value Creation -- Towards A Unified Approach To Identify Business Model Patterns: A Case Of E-Mobility Services -- Towards Requirements Analytics: A Research Agenda to Model and Evaluate the Quality of Unstructured Requirements Specifications -- A GIS-based Decision Support System for Locating Primary Care Facilities -- Combining data analytics with layout improvement heuristics to improve libraries' service quality -- Service organizations case studies and practices -- A Return on Our Experience of Modeling a Service-oriented Organization in a Service Cartography -- Content Analysis of Customer Reviews to Identify Sources of Value Creation in the Hotel Environment -- Beyond Quality of Service: Exploring What Tourists Really Value -- Multivariate Analysis of EU Convergence in Higher Education Services -- Does Community Service Make any Difference in University Rankings -- Digital Transformation at the University Of Porto -- The Role of Digital Tools and Platforms for Training Programmes Developed by the Organisations of the Banking Sector -- Fraud Risk Modelling: Requirements Elicitation in the Case of Telecom Services -- Mega sporting events and technology: the role of social networks in co-creating value for the Olympic Games -- Sustainability: service ecosystems, environment control and Transportation -- Towards a Proposal for the Sustainability Through Institutions in Public Transport Services in Times of Emergency -- Digital Services Development Using Statistics Tools to Emphasize Pollution Phenomena -- Service Orientation of Environment Control Processes -- Service ecosystems for the common good: a case of non-profit network organization -- Customer Satisfaction from Inner-city Services: a case study -- Using Ethological Approaches to Understand Skiers' Behavior in Cable Cars Queues in Order to Improve Overall Satisfaction: an Empirical Study Conducted in the Swiss Alps. 
650 0 |a Application software. 
650 0 |a Management information systems. 
650 0 |a Software engineering. 
650 0 |a Big data. 
650 0 |a Information storage and retrieval. 
650 1 4 |a Information Systems Applications (incl. Internet). 
650 2 4 |a Business IT Infrastructure. 
650 2 4 |a Software Engineering. 
650 2 4 |a Computer Appl. in Administrative Data Processing. 
650 2 4 |a Big Data/Analytics. 
650 2 4 |a Information Storage and Retrieval. 
700 1 |a Za, Stefano.  |e editor. 
700 1 |a Drăgoicea, Monica.  |e editor. 
700 1 |a Cavallari, Maurizio.  |e editor. 
710 2 |a SpringerLink (Online service) 
773 0 |t Springer eBooks