Exploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings /
| Corporate Author: | |
|---|---|
| Other Authors: | , , |
| Format: | eBook |
| Language: | English |
| Published: |
Cham :
Springer International Publishing : Imprint: Springer,
2017.
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| Edition: | 1st ed. 2017. |
| Series: | Lecture Notes in Business Information Processing,
279 |
| Subjects: |
Table of Contents:
- Theoretical contributions: literature analysis and conceptual models
- Tracing the roots of the organizational benefits of IT services
- Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review
- FabLabs as Platforms for Digital Fabrication Services: a Literature Analysis
- IT-Support in Workplace Health Promotion: Mobile Apps on the Rise
- New ways to deal with Omni-channel services: Opening the door to synergies, or problems in the horizon
- Organizational Impact on Software Development of e-Services techniques
- Healthcare and the Co-creation of Value: Qualifying the service roles of informal caregivers
- Exploring Disparities in the Relationship between Corruption and Human Development using a Cluster Analysis
- Examining the impact of social networking sites on performance of service firms: evidence from Romania - Service systems analysis and design
- A Conceptual Modelling of the Key Components and Relations of Service Systems
- Social Media Marketing and Value Co-Creation: a Dynamic Performance Management Perspective
- Creative Industries and Big Data: a Business Model for Service Innovation
- More observations, more variables or more quality - Data acquisition strategies to enhance uncertainty analytics for industrial service contracting
- From Data Science to Value Creation
- Towards A Unified Approach To Identify Business Model Patterns: A Case Of E-Mobility Services
- Towards Requirements Analytics: A Research Agenda to Model and Evaluate the Quality of Unstructured Requirements Specifications
- A GIS-based Decision Support System for Locating Primary Care Facilities
- Combining data analytics with layout improvement heuristics to improve libraries' service quality
- Service organizations case studies and practices
- A Return on Our Experience of Modeling a Service-oriented Organization in a Service Cartography
- Content Analysis of Customer Reviews to Identify Sources of Value Creation in the Hotel Environment
- Beyond Quality of Service: Exploring What Tourists Really Value
- Multivariate Analysis of EU Convergence in Higher Education Services
- Does Community Service Make any Difference in University Rankings
- Digital Transformation at the University Of Porto
- The Role of Digital Tools and Platforms for Training Programmes Developed by the Organisations of the Banking Sector
- Fraud Risk Modelling: Requirements Elicitation in the Case of Telecom Services
- Mega sporting events and technology: the role of social networks in co-creating value for the Olympic Games
- Sustainability: service ecosystems, environment control and Transportation
- Towards a Proposal for the Sustainability Through Institutions in Public Transport Services in Times of Emergency
- Digital Services Development Using Statistics Tools to Emphasize Pollution Phenomena
- Service Orientation of Environment Control Processes
- Service ecosystems for the common good: a case of non-profit network organization
- Customer Satisfaction from Inner-city Services: a case study
- Using Ethological Approaches to Understand Skiers' Behavior in Cable Cars Queues in Order to Improve Overall Satisfaction: an Empirical Study Conducted in the Swiss Alps.