Serviceology for Services : 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings /
Autor Corporativo: | |
---|---|
Otros Autores: | , |
Formato: | eBook |
Lenguaje: | English |
Publicado: |
Cham :
Springer International Publishing : Imprint: Springer,
2017.
|
Edición: | 1st ed. 2017. |
Colección: | Programming and Software Engineering ;
10371 |
Materias: |
Tabla de Contenidos:
- Human-centered service
- Customer satisfaction
- Service innovation and marketing
- Service design.