Serviceology for Services : 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings /
| Corporate Author: | |
|---|---|
| Other Authors: | , |
| Format: | eBook |
| Language: | English |
| Published: |
Cham :
Springer International Publishing : Imprint: Springer,
2017.
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| Edition: | 1st ed. 2017. |
| Series: | Programming and Software Engineering ;
10371 |
| Subjects: |
Table of Contents:
- Human-centered service
- Customer satisfaction
- Service innovation and marketing
- Service design.