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00901nam a2200289uu 4500 |
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000070692 |
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20100701154206.0 |
| 008 |
100629s2009 cr ||||| eng |
| 020 |
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|a 9789968952972
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| 035 |
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|a 9265390
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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| 041 |
0 |
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|a eng
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| 082 |
0 |
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|a 658.812.03
|b C759c
|2 22
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| 245 |
1 |
4 |
|a The contact center industry:
|b related terms & expressions : english - spanish spanish - english
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| 260 |
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|a San José, C.R. :
|b A.G.R.,
|c 2009.
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| 300 |
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|a x, 1094 páginas
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| 650 |
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|a CENTRO DE ATENCION TELEFONICA
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| 650 |
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|a SERVICIO AL CLIENTE
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| 650 |
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|x ADMINISTRACION
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| 650 |
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|a ESPAÑOL
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| 650 |
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|x INGLES
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| 650 |
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|v DICCIONARIOS
|2 CC
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| 900 |
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|a 2010 jul
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| 912 |
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|a 01-JUL-2010 - MARTEN MADRIGAL, ALEXANDRA
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| 917 |
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|a 29-JUN-2010 - BUSTAMANTE MORA, CYNTHIA
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| 949 |
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|a AM -DQS
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| 916 |
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|a Centro Catalográfico
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