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00850nam a2200265 u 4500 |
| 001 |
000117526 |
| 005 |
20090113104531.0 |
| 008 |
081107s1989 xxu ||||| eng |
| 020 |
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|a 9780425114681
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| 035 |
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|a 9212543
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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| 041 |
0 |
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|a eng
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| 082 |
0 |
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|a 658.812
|b L447h
|2 22
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| 100 |
1 |
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|a LeBoeuf, Michael
|e Autor/a
|4 aut
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| 245 |
1 |
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|a How to win customers and keep them for life /
|c Michael LeBoeuf
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| 260 |
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|a New York :
|b Berkley Books,
|c c1989.
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| 300 |
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|a 190 páginas :
|b 1 ilustraciones
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| 650 |
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|a RELACIONES CON LOS CLIENTES
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| 650 |
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|a SERVICIO AL CLIENTE
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| 650 |
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|a SATISFACCION DEL CLIENTE
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| 900 |
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|a 2008
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| 912 |
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|a 13-JAN-2009 - GOMEZ PANIAGUA, LUZ MARIA
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| 917 |
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|a 07-NOV-2008 - BUSTAMANTE MORA, CYNTHIA
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| 949 |
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|a LMG -KA
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| 916 |
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|a Centro Catalográfico
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