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00929nam a2200265uu 4500 |
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000186410 |
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20090803133532.0 |
| 008 |
090610s1994 xxu ||||| eng |
| 020 |
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|a 9780786302451
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| 035 |
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|a 9229876
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|a Sistema de Bibliotecas de Universidad de Costa Rica
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| 041 |
0 |
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|a eng
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| 082 |
0 |
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|a 650.028.553.69
|b S393s
|2 22
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| 100 |
1 |
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|a Schonberger, Richard J.
|e Autor/a
|4 aut
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| 245 |
1 |
0 |
|a Synchroservice! :
|b the innovative way to build a dynasty of customers /
|c Richard J. Schonberger, Edward M. Knod
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| 260 |
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|a Burr Ridge, Ill. :
|b Irwin,
|c c1994.
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| 300 |
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|a xvi, 279 páginas :
|b ilustraciones
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| 650 |
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|a SERVICIO AL CLIENTE
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| 650 |
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|a CALIDAD TOTAL EN ADMINISTRACION
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| 700 |
1 |
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|a Knod, Edward M.
|e Autor/a
|4 aut
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| 900 |
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|a 2009
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| 912 |
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|a 03-AUG-2009 - RODRIGUEZ GONZALEZ, EMILIANO
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| 917 |
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|a 10-JUN-2009 - BUSTAMANTE MORA, CYNTHIA
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| 949 |
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|a LMG -ABR
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| 916 |
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|a Centro Catalográfico
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