Calidad de servicio : del marketing a la estrategia /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Spanish |
| Published: |
San José, C.R. :
Universidad de Costa Rica, SIBDI,
c1991.
|
| Subjects: |
| Physical Description: | [136] hojas : ilustraciones ; 21 x 33 cm |
|---|---|
| Bibliography: | Bibliografia : h. [133-136]. |
| ISBN: | 8479780010 |