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| LEADER |
00845nab a2200265 u 4500 |
| 001 |
000452523 |
| 005 |
20210408113430.0 |
| 008 |
080626s2004 r ||||| eng |
| 035 |
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|a 9056563
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
|
| 041 |
0 |
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|a eng
|
| 082 |
0 |
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|a 020
|b A
|2 00
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| 100 |
1 |
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|a Manjunatha, K.
|e Autor/a
|4 aut
|
| 245 |
1 |
0 |
|a Customer's perception of services quality in libraries /
|c Manjunatha K.
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| 300 |
|
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|a 145-151.
|
| 650 |
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|a BIBLIOTECAS UNIVERSITARIAS
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| 650 |
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|x SERVICIO EN BIBLIOTECAS
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| 650 |
|
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|a SERVICIO AL CLIENTE
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| 650 |
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|x CONTROL DE CALIDAD
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| 650 |
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|a SATISFACCION DEL CLIENTE
|
| 773 |
0 |
|
|7 nnab
|t Annals of library and information studies
|g Vol.51, no.4
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| 900 |
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|a 2008
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| 912 |
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|a 26-JUN-2008 - ROJAS ROJAS, IRENE
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| 917 |
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|a 26-JUN-2008 - ROJAS ROJAS, IRENE
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| 949 |
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|a IR -IR
|