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01245nab a2200289uu 4500 |
| 001 |
000460892 |
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20210512164011.0 |
| 008 |
140407s2013 r ||||| eng |
| 035 |
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|a 9415559
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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| 041 |
0 |
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|a eng
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| 082 |
0 |
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|a 020
|b A
|2 23
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| 100 |
1 |
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|a Hossain, Muhammad Jaber
|e Autor/a
|4 aut
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| 245 |
1 |
0 |
|a Evaluating users' experience of service performace using SERVPERF sacle :
|b a case of study of some private university libraries in Bangladesh /
|c Muhammad Jaber Hossain, Md. Anwarul Islam and Mohammad Sheikh Saadi.
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| 300 |
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|a 249-259 :
|b 1 ilustración a color.
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| 650 |
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|a BIBLIOTECAS UNIVERSITARIAS
|x EVALUACION - BANGLADESH
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| 650 |
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|a BIBLIOTECAS
|x SATISFACCION DEL USUARIO - BANGLADESH
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| 650 |
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|a SERVICIOS BIBLIOTECARIOS
|x EVALUACION - BANGLADESH
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| 650 |
|
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|a CALIDAD DEL SERVICIO
|x EVALUACION
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| 650 |
|
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|a CONTROL DE CALIDAD
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| 700 |
1 |
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|a Islam, Md. Anwarul
|e Autor/a
|4 aut
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| 700 |
1 |
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|a Saadi, Mohammad Sheikh
|e Autor/a
|4 aut
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| 773 |
0 |
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|7 nnab
|t Annals of library and information studies
|g Vol.60, no.4
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| 912 |
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|a 08-APR-2014 - LEON SORIO, MARIA ELENA
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| 917 |
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|a 07-APR-2014 - LEON SORIO, MARIA ELENA
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| 949 |
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|a MELS -MELS
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| 916 |
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|a Centro Catalográfico
|