Secrest to successful mystery shopping : a case study /

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Secrest to successful mystery shopping : a case study /

Detalles Bibliográficos
Autores principales:	Benjes-Small, Candice (Autor, Autor/a), Kocevar-Weidinger, Elizabeth (Autor/a)
Formato:	Artículo
Lenguaje:	English
Materias:	SERVICIO AL CLIENTE > EVALUACION - ESTADOS UNIDOS - ESTUDIO DE CASOS SERVICIOS BIBLIOTECARIOS > EVALUACION - PROGRAMAS - ESTADOS UNIDOS BIBLIOTECAS UNIVERSITARIAS > ESTADOS UNIDOS

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