Try on a new pair of sensible shoes : what libraries can learn from zappos about customer service and organizational culture /

Bibliographic Details
Main Author: Tolley-Stokes, Rebeca (Author, Autor/a)
Format: Article
Language:English
Subjects:

Sistema de Bibliotecas de Universidad de Costa Rica

Holdings details from Sistema de Bibliotecas de Universidad de Costa Rica
Call Number: 020
Copy Available