|
|
|
|
LEADER |
01377na a2200301 4500 |
003 |
OSt |
005 |
20170908161239.0 |
008 |
080715t1992////mx adklg||||||||1|||Spa|| |
020 |
|
|
|a 9701000544
|
040 |
|
|
|b spa
|c SV-SsUSB
|
041 |
|
|
|a spa
|
082 |
0 |
|
|a 338.47
|b P586i
|
100 |
1 |
|
|a Picazo Manríquez, Luis Rubén
|
245 |
0 |
|
|a Ingeniería de servicios.
|b Para crear clientes satisfechos y lograr ventajas competitivas sustanciales y sostenibles. /
|c Luis Rubén Picazo Manríquez y Fabián Matinez Villegas.
|
250 |
|
|
|a 6a. ed.
|
260 |
|
|
|a México :
|b McGraw - Hill.:
|c 1992.
|
300 |
|
|
|a 254 p. :
|b ils.
|c 22.5 Cmts.
|
500 |
|
|
|a incluye indice
|
504 |
|
|
|a Incluye: Bibliografía. P. 247 - 254
|
650 |
|
7 |
|a Economía
|2 lemb
|
650 |
|
7 |
|a MANUFACTURA Y CONSTRUCCION
|2 lemb
|
650 |
|
7 |
|a SERVICIOS PROFESIONALES.
|2 lemb
|
650 |
|
7 |
|a SERVIR ES COMUNICAR Y COMUNICAR ES SERVIR
|2 lemb
|
650 |
|
7 |
|a TECNOLOGIA DE LA INFORMACION
|2 lemb
|
942 |
|
|
|c BK
|2 ddc
|
999 |
|
|
|c 151956
|d 151956
|
952 |
|
|
|0 0
|1 0
|4 0
|6 338_470000000000000_P586I_6A_ED__1992
|7 0
|8 CG
|9 270783
|a 30
|b 30
|c GN
|d 2008-07-03
|e | FEPADE.
|h
|i 30025891
|o 338.47 P586i 6a.ed. 1992
|p 30025891
|r 2013-02-14
|t 1
|w 2008-07-15
|y BK
|
952 |
|
|
|0 0
|1 0
|4 0
|6 338_470000000000000_P586I_6A_ED__1992
|7 0
|8 CG
|9 270784
|a 30
|b 30
|c GN
|d 1969-12-31
|e | FEPADE.
|h
|i 30027855
|l 2
|o 338.47 P586i 6a.ed. 1992
|p 30027855
|r 2017-05-08
|s 2017-05-08
|t 2
|w 2008-07-15
|y BK
|