The customer relationship management. Survival Guide /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Estados Unidos:
HYM Press,
2000.
|
| Edition: | 1a. Ediciòn |
| Subjects: |
Table of Contents:
- Understanding CRM - Misunderstanding CRM - CRM Strategy - CRM Nuts & Bolts - Sidebars - Other Stuff.