Successful : Service Operations Management /

Bibliographic Details
Main Author:	Metters, Richard
Other Authors:	King-Metters, Kathryn (coautora), Pullman, Madeleine (coautora)
Format:	Book
Language:	English
Published:	Ohio : Thomson, 2003
Subjects:	SERVICIOS GESTION - INDUSTRIA

Description
Physical Description:	XIX, 374p.
ISBN:	0324135564

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