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| LEADER |
01150nam a22002657a 4500 |
| 003 |
OSt |
| 005 |
20150608092239.0 |
| 008 |
150312t2012 mx d||gr|||| 001 0 spa | |
| 020 |
|
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|a 978-607-17-1301-8
|
| 040 |
|
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|a Sistema de Bibliotecas UNAH
|
| 082 |
0 |
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|a 658.812-S84
|
| 100 |
1 |
|
|a Stevens, Debra
|
| 245 |
1 |
0 |
|a Tips efectivos para el servicio al cliente
|c Debra Stevens ; traducción Myrna Leiva Gómez
|
| 250 |
|
|
|a 1a ed.
|
| 260 |
|
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|a México
|b Trillas
|c 2012
|
| 300 |
|
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|a 160p.
|b diagrs.
|c 23 cm.
|
| 500 |
|
|
|a Incluye índice
|
| 534 |
|
|
|t Traducción de: Brilliant customer service
|
| 650 |
|
4 |
|a SERVICIO AL CLIENTE
|
| 650 |
|
4 |
|a RELACIONES CON EL CLIENTE
|
| 942 |
|
|
|2 ddc
|c LB
|
| 999 |
|
|
|c 87316
|d 87316
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658_000000000000000_812S84
|7 0
|9 249691
|a CG
|b BC
|d 2014-12-31
|e Compra
|g 1155.00
|l 0
|o 658.812-S84
|p 436720
|r 2015-06-08
|y LB
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658_000000000000000_812S84
|7 0
|9 249692
|a CG
|b BC
|d 2014-12-31
|e Compra
|g 1155.00
|l 1
|o 658.812-S84
|p 436721
|r 2019-09-09
|s 2019-08-31
|y LB
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658_000000000000000_812S84
|7 0
|9 249693
|a CG
|b BC
|d 2014-12-31
|e Compra
|g 1155.00
|l 7
|o 658.812-S84
|p 436722
|r 2019-12-02
|s 2019-11-21
|y LB
|